Thanks for joining Viso!
Registration Complete! Download our app now and follow the instructions.
Get started with Viso
Download the app from one of these two links or search for Viso in your app store.
Log-in into Viso. Your healthcare team will be notified that your registration is completed only after you complete your first login. Make sure to complete this step.
Managing your health better with Viso
Viso connects you and healthcare professionals so you can managing your blood pressure better together. See how Viso could work for you.
Frequently Asked Questions
● Viso can be used with iPhone 6s or later, running iOS version 13.0 or later.
● Viso can also be used with Android devices running Android OS10 or later.
To use Viso you must have access to a Smartphone. It is not possible to use Viso with a PC or Laptop.
● Step 1: Check your eligibility
Viso can only be accessed with an invite from your GP. Contact your GP to confirm availability in your area.
● Step 2: Sign in with NHS login
If you are facing problems on the NHS login page, check the NHS login help centre or contact NHS login directly. You can get help for setting up your NHS login, changing your password and other information, and resolving other errors showing on the NHS login page.
● Step 3: Prove Who You Are
During the sign in process, you may be prompted to "Prove Who You Are" and verify your identity to a high level with NHS login. Do note this identity check may take a while so try to log in again after you receive confirmation from NHS that your identity check has been approved. To get help with this process, check the NHS login help centre or contact NHS login directly.
● Step 4: Wait for your treatment plan
If you see a screen asking you to wait for your GP to create a treatment plan, it means that you have successfully logged in but need to wait for a treatment plan to access the rest of Viso. Once your GP has done so, Viso will automatically bring you to the next screen when you next open the app.
If you still cannot log in after the above steps, contact OMRON Customer Service here or call us at +44(0)208 8653268 (Monday to Friday, 8 am to 4 pm).
Yes, it is possible to log into Viso on more than one device. However, you will only be allowed to login to one device at a time and will be logged out of the app after 30 minutes of inactivity. If using multiple devices, pay attention when completing tasks without internet connection. These actions will not be updated on the Viso server and may cause errors if conflicting information is entered into different devices.
Follow the instructions on the screen. If the error still appears, contact OMRON Customer Service.
Contact your GP surgery to check if they work with Viso programme and if your account can be created.
There are multiple blood pressure monitoring devices to choose from and some include Bluetooth connectivity to your smartphone. The feature of connecting to Bluetooth is not available in Viso app for this release.
Your name and date of birth are used to help your doctor to identify your patient record. Therefore, it is not possible to change the name and date of birth in the app yourself. If you wish to edit this information, please contact your doctor and ask them to make the change.